Existing Customer Financial Services

Volvo Car Financial Services provides customer care access for you to manage your account and to make account and payment enquiries. You can also review refinancing and upgrade options, access our FAQ help centre and ask any other questions. 

Refinancing or Upgrading your car
Don’t want to pay out your contract all at once?  Depending on the terms of your loan, you may be able to refinance and keep your current repayment schedule.

Or, if you are looking to upgrade, we can help you finalise your existing loan and assist you into your new car. 

Refinancing and upgrading are for eligible customers and subject to credit assessment criteria. Contact our Volvo Car Financial Services customer support team at Macquarie Leasing on 1800 623 475 for assistance with your refinancing (fees and costs may apply).

Account and payment enquiries
For all queries about your account and loan product, call our Volvo Car Financial Services customer support team at Macquarie Leasing on 1800 623 475.

Financial Assistance
If you’re unable to make repayments due to a change in circumstance, we may be able to offer financial assistance. Call our Volvo Car Financial Services customer support team at Macquarie Leasing on 1800 623 475.