Volvo On Call
Control and convenience
Connected technology that makes your life easier
A luxury experience at your command
Volvo On Call combines a mobile app, in-car wi-fi and time-saving connected services designed to make your life easier and more enjoyable.
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Volvo On Call app features
A step counter for your car
Every electric trip adds up. Track your electricity and fuel consumption on the Volvo On Call app with a Recharge plug-in hybrid.
Cool when it’s hot and warm when it’s cold
With our remote climate control feature you may never need to wear a coat in the car again. You can program the parking heater (if fitted) to come on before you get in the car so it’s nice and warm and the windows are defrosted when you get in. In Volvo cars from 2015 onwards, Volvo On Call enables you to start the engine remotely so you can heat up or cool down the cabin.
Personalised service at your fingertips
Did you know you can ask us any question, any time about your Volvo car? It’s easy – we’re at your service and happy to help you enjoy every aspect of your Volvo. Our Volvo On Call app helps you find information directly in your owner’s manual and you’re welcome to also use the app to contact us via phone or chat*. Personalised service is just a few clicks away.
*Currently available in Spain.
Discover new places
Send your destination to your car’s navigation system using Volvo On Call before you leave and it will be ready to go when you are. Plan your trip and get the approximate duration to destination before getting into the car using the Volvo On Call built-in map. You can also find parking spaces and their hourly rates and send the destination of those places to your Volvo.
Locks, fuel, maintenance, driving journal
Volvo On Call will present you with all the information you need to know about your car - whether it is locked, in use, the current fuel range, the temperature outside the car, access to the owner’s manual, maintenance needs and a driving journal that can help you to keep track of your personal and/or business use of the car including trips taken and mileage accumulated. It will also let you know if the alarm has been triggered.
Connect to your calendar
By giving Volvo On Call access to your calendar the app can let you know when it is time to leave and even send the location of your appointment to your Volvos Navigation system.
Where did you park?
Have you ever had difficulty finding your car in a large car park? Volvo On Call will help you to locate your car using the map in the app. You can also flash the lights and sound the horn so you can locate your car quickly.
Own a Twin Engine?
Users of Twin Engine vehicles (PHEV/Plug-in Hybrids) have access to a number of additional smart functions via their Volvo On Call mobile app, such as pre-heating and cooling, delayed charging, battery status, favourite charging locations and a reminder to connect the charging cable if this has not been done by a predetermined time.
Share your car with family and friends
Volvo On Call makes it easy to share your car with others for a certain period of time. Wherever you or your car is, you can give friends or family members instant access. They can open the car with their mobile phone and then activate a special key that only works during the time they are allowed to borrow your car. Smart, easy and secure. The Car Sharing service is available for the XC40 on selected markets.
Taking care of you
Customer care centre
With Volvo On Call you can experience the relief of having instant knowledge and personal support at the touch of a button (available in certain markets). If you are driving in heavy city traffic looking for a nice café or restaurant, or other point of interest, for example – just press the On Call button in the car to get in touch with a Volvo On Call operator. Tell the operator what you’re looking for, and in seconds your Sensus navigation system starts to guide you to the location. Maybe you want to call somebody but don’t know the number? Press the button, and the Volvo On Call operator will send you the number or connect you instantly. Volvo On Call is like having a personal assistant by your side, 24/7.
In case of emergency
If you need roadside assistance or emergency services, Volvo On Call operators are there to answer your call. For emergencies simply press the SOS button above the rearview mirror in your car. For roadside assistance, press the Volvo On Call button. If an airbag is deployed in your car, or the safety belt pre-tensioners have been activated, your car will automatically alert a Volvo On Call operator who will then call you to see what has happened. If there is no response the operator will automatically send emergency services to your location.
You can always connect your Volvo to the internet and access the in-car apps by creating a connection via your own mobile phone (tethering). But Volvo On Call, you can enjoy an even stronger, more reliable connection and the possibility of creating an in-car Wi-Fi hotspot, with the capacity to connect up to eight devices. This is made possible by built-in Volvo On Call car modem and an additional SIM-card. Your 4G (Dependent on model) signal is strong and consistent because you’re using the Volvo On Call roof aerial, making it easy and quick to use the internet. Where a phone would struggle with finding a signal in the car, the system in your Volvo can often work much better. This constant internet access also ensures that map updates in your car’s navigation system gets regular updates.
Get Volvo On Call
It has never been easier to sign-up or to renew your existing Volvo On Call subscription. A valid subscription is the base to enable all of the functionality outlined above. If you currently have limited functionality in your Volvo On Call app it is time to renew your subscription.
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