We take service personally


When you have your car serviced at TMS Volvo Hinckley, we make a pledge to you. It's called the Volvo Service Promise - and it guarantees an unbeatable combination of quality, reassurance and expertise. First, your personal service advisor will deal with any of your questions and make sure you get to where you need to go. Our expert technicians will then give your car a full health check including a free software upgrade to ensure that it's performing at its best. Finally, we'll provide you with 12 months' complimentary Volvo Roadside Assistance and a car wash.

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Service Plans

Volvo Service Plans are designed to spread servicing costs on an interest free monthly basis and are designed with you and your driving needs in mind. It’s an easy and smart way to handle the cost of servicing and Plans are available for cars up to 4 years of age.

Whether you have just purchased your Volvo or owned it for some time, the Volvo Service Plan will fix the prices of parts, labour and oil for up to six years, guaranteeing your car is serviced by Volvo-trained Technicians at any of our authorised Volvo Dealers and Service Centres. You will also automatically benefit from the Volvo Service Promise which includes free 12 months Volvo Assistance and if applicable a free software download.

Depending on the age of your car, Plans can be taken out for 2, 3, 4, 5 and 6 years and each plan provides you with the required number of services dependant on your mileage profile and the specification of your Volvo. Therefore whether you are a low or high mileage customer there is a service plan designed around you.


Volvo Personal Service

It's not just about your car - It's about you

The new Volvo Personal Service concept is designed to take care of you while we take care of your Volvo.

In true Swedish style, we’ve pioneered a simple, innovative new approach to servicing that’s more flexible, less time-consuming and more personalised than ever. Because for us, service is about more than keeping your Volvo in perfect shape – it’s about making your life easier.



Book online or by phone, and check in at the exact time that suits you. Because getting your car serviced shouldn’t tie you up for the whole day.


Your own highly trained Volvo Personal Service Technician will meet you on arrival to discuss any issues you have with your car, before personally supervising the service and any work required.

In the workshop, your Personal Service Technician is supported by a team of colleagues – like in a pit stop. Together, they’ll carry out the service quickly, usually within the hour, and to the highest possible standard.


Be our guest in our Living Room – a warm and comfortable luxury Scandinavian-style lounge. We’ll provide you with fresh coffee and tea while you watch your car’s progress through panoramic glass walls. Log in to free WiFi or look around the new Volvo models on display.

Health Check

We do everything we can to make your car Volvo as safe as possible. And to make sure it stays that way we're offering to carry out a 30-point health check of your Volvo.
This 40-minute inspection will make sure your Volvo continues to deliver the highest standards of safety for you and your passengers.
Our Volvo trained technicians inspect all the mechanical elements of your car and connect your car to our diagnostic system - to check the parts you can see and the ones you can't. We'll also be able to let you know about any software upgrades available for your model direct from the Volvo factory in Sweden.
Your Vehicle will also be returned washed and vacuumed free of charge. For that extra peace of mind, book your health check today.
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Volvo Trade Club

There’s only one way to guarantee that your customer’s Volvo stays completely safe and 100% Volvo, fit Volvo Genuine Parts. 
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At Volvo Cars Hinckley