ServiceWhen you have your car serviced at a Volvo dealership, we make a pledge to you. It's called the Volvo Service Promise - and it guarantees an unbeatable combination of quality, reassurance and expertise. First, your personal service advisor will deal with any of your questions and make sure you get to where you need to go. Our expert technicians will then give your car a full health check including a free software upgrade to ensure that it's performing at its best. Finally, we'll provide you with 12 months' complimentary Volvo Roadside Assistance and a car wash.
Service PlansVolvo Service Plans are designed to spread servicing costs on an interest free monthly basis and are designed with you and your driving needs in mind. It’s an easy and smart way to handle the cost of servicing and Plans are available for cars up to 4 years of age.
Whether you have just purchased your Volvo or owned it for some time, the Volvo Service Plan will fix the prices of parts, labour and oil for up to six years, guaranteeing your car is serviced by Volvo-trained Technicians at any of our authorised Volvo Dealers and Service Centres. You will also automatically benefit from the Volvo Service Promise which includes free 12 months Volvo Assistance and if applicable a free software download.
Depending on the age of your car, Plans can be taken out for 2, 3, 4, 5 and 6 years and each plan provides you with the required number of services dependant on your mileage profile and the specification of your Volvo. Therefore whether you are a low or high mileage customer there is a service plan designed around you.
A life less complicated
Volvo Personal Service
A new approach to service that takes care of you as well as it takes care of your car.
A faster simpler service
We've come up with a new approach to servicing your car. An approach that's faster and more efficient. Now, our expert technicians work in teams like a racing car pit stop - which means most services will be completed with in the hour. So, you might as well just wait and relax while we work.
Make the best use of your time
While you're waiting for your car you are welcome to use our Living Room. A comfortable lounge with free Wi-Fi, refreshments, and magazines - everything you need to help make the best use of your time. And before you know it, your car will be serviced, washed, and ready to get back out on the road.
Your own personal technician
Soon all Volvo owners will have their very own Personal Service Technician who'll take care of everything to do with their car - from booking appointments, to carrying out the service. And as you'll deal with the same technician each time, they'll get to know you as well as your car.
This 40-minute inspection will make sure your Volvo continues to deliver the highest standards of safety for you and your passengers.
Our Volvo trained technicians inspect all the mechanical elements of your car and connect your car to our diagnostic system - to check the parts you can see and the ones you can't. We'll also be able to let you know about any software upgrades available for your model direct from the Volvo factory in Sweden.
Your Vehicle will also be returned washed and vacuumed free of charge. For that extra peace of mind, book your health check today.
Air Conditioning Services
Ocean Automotive (Swedish) Limited t/a Volvo Cars Poole is an Appointed Representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Ocean Automotive (Swedish) Limited t/a Volvo Cars Poole to act as a credit broker, not as a lender, for the introduction to a limited number of finance providers and to act as an agent on behalf of the insurer for insurance distribution activities.